HGC Telehousing & Colocation Services
As Hong Kong is one of Asia's major exchange hubs, HGC-Telehousing & Colocation Services provide an ideal and reliable solution for mission-critical equipment such as data and voice exchange.
Our solutions are designed to support your equipment at a conveniently-located data centre, either as a virtual data PoP or international voice hub. One option is to rent space in the form of cabinets and secure cages or enclosures, plus electricity and leased data lines to other customer buildings. As part of the service package, we provide interconnection to facilitate dependable and protected connectivity to our local and international services.
Features | Benefits |
---|---|
One of the largest fibre-to-the-building (FTTB) networks in Hong Kong | Backhaul connects to all cable head stations in Hong Kong; FTTB network covers more than 3000 corporate and public buildings |
Dual entry per carrier | Diverse fibre/cable entry points from (two) different sides of the building |
Carrier neutral | Access to multiple local providers ensures diversity |
Unbeatable global network | Global reach; Multi-cable systerms for redundancy and diversity |
Support multiple services | MPLS-VPN,IP backbone,IP transit and peering; Demux service, IPLC and VPLS; Voice services |
Multiple colocation sites with easy access | Located in Chai Wan,Aberdeen,Quarry Bay and Kwai Fong; Disaster recovery solutions; Located in city centre for quick access; Diversity and flexible capacity management |
Public IP address offering | Full global Internet access |
Proactive service monitoring and support | Network monitoring NOC 24/7; Proactive customer service team |
Item | Details |
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Service type Private cage (optional) | Standard cabinet-42u-45u |
Maximum cabinet/rack height | 2.02-2.2 metres |
Temperature | 22℃(+/-2℃) |
Humidity | 50%(+/-10%) |
Floor loading | 7.5 kpa |
Certification (for Global Centre only) | - ISO27001:2005 ISMS certified August 2006 - BS7799:2002 ISMS certified June 2003 - SunTone certified managed hosting services 2001 |
Tier type | II-III |
Dual riser | Fibre pair and copper available |
DC power | - 48V battery backup and dual feed available - Supported by backup generator |
AC power | - 220V UPS with 1-hour battery backup (2x(3x400KVA)) UPS system in N+N (configuration) - AC supply guaranteed by standby standby generator set with 15-minute battery backup at full load - Transformer:N configuration.Upgradable to 2N design (excluding sino Favour) |
Fire-detection system | Smoke-detection and VESDA systems |
Fire-fighting system Sprinkler system | - FM200 activated by smoke detection system - Sprinkler system |
Environmental monitoring system | AC power supply plus air-conditioning and fire-fighting systems monitored by building management system |
Site security | Security guard and CCTV on 24/7 basis |
Remote hand support | 24hour, 7days |
Customer access | 24hours, 7days with card and bio-metric palm reader |
* Service scope includes: •Push button•Switch toggle •Set dip switch •Power cycling equipment (turn on and off) •Secure cabling to connections •Observe, describe or report on indicator lights or display information on equipment •Key-in instructions by keyboard •Simple arrangement for cables •Card re-seating
HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.
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If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information
for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box
33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative
will contact you for verification purpose.