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What has COVID-19 taught telcos about business continuity?

Hgc Business Continuity

The coronavirus pandemic has fundamentally reshaped the working world, with connectivity more important than ever – but how have telcos reacted to this increase in pressure? The advent of the coronavirus pandemic has shaken the telecoms industry to its core, with companies’ agility and resilience on display for all to see.

A free virtual panel discussion taking place on May 13 will address the business continuity lessons have been learnt by the telecom industry in the light of the pandemic.

Overcoming COVID-19 challenges

From network traffic management to remote working, the coronavirus pandemic has been a minefield of potential challenges for telcos to navigate.

"For us the biggest challenge was to keep the business running in different regions that are facing lockdowns with different intensities. Working around the lockdowns to protect the well-being of our staff while ensuring the smooth running of the business and operations was crucial. We continue to adopt different measures to reflect our customers need and maintain the high quality service delivery,” said Ravi Mahalingam, SVP of International Business at HGC Global Communications.

Registration details

HGC is delighted to join an expert panel organized by Total Telecom with the industry expertise to find out how telcos are overcoming these major challenges. The panel takes place at 11 a.m. BST on Wednesday, May 13. To register for the FREE event, click here.

The article was first published in Total Telecom's website.

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If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

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