Stay Agile and Scalable – The Key Strategy for Surging Demand of Disruptive Digital Services

How has the Covid-19 outbreak affected the demand for HGC’s services – and the challenges of implementation – in the past few months?

With social distancing policies implemented in several countries, the usage of OTT services such as secure remote working, video conferencing, live commerce, gaming and entertainment increased tremendously. We have therefore observed OTTs’ demand upsurge on IaaS, NaaS and SaaS, with HGC’s Game Accelerator as one of the key streams. HGC’s SaaS platform supports OTTs in scaling up their business through burstable bandwidth over short periods of time, with flexible technical and commercial setup options, to react to the rapid growth in customer demand and maintain the quality of their services worldwide. The use of AI and Big Data analytics, meanwhile, allows OTTs to predict their capacity expansion on SaaS, which helps them to be better prepared for unprecedented upsurges in traffic. It has been a major learning opportunity for many, and HGC is dedicated to reflecting our customer needs with the guarantee of delivering high-quality, agile and flexible services.

What are the key focuses of HGC’s SDN in terms of inter-carrier network interoperability?

It is important for companies to have agile, flexible, scalable network design such as SDN to provide a contingency plan and managed digital networks. HGC’s flagship International Marketplace provides Network as a Service (NaaS), a software-defined networking (SDN) platform that enables global connectivity on Ethernet layer to the major carrier hubs, DC – DC worldwide (i.e. Hong Kong, Singapore, London and Los Angeles). Customers can continuously reach various global public cloud services such as AWS, Alibaba Cloud, Tencent Cloud, Microsoft Azure and Google Cloud, as well as international Internet Exchanges like AMS-IX, LINX and DE-CIX to meet the needs of ISPs and global OTTs.

To address customers’ future connectivity requirements and enhance interoperability between carriers through inter-carrier network orchestration, HGC is dedicated to cultivating SDN federation with different telecom operators and providers, starting from the ASEAN region. We believe that such alliances can maximize the capability allocation of different telecom operators, as well as increasing agility throughout the telco ecosystem. With scalable network access, this not only helps companies to better prepare their contingency plans and managed digital networks, but also gives the telco industry greater ability to cope with surging network demand.