By continuing to use this site, you agree to its use of cookies. Find out more about cookies here. Accept Cookies
Search Tips: A2P SMS SDN
What are you looking for?
Hgc Wechatqrcode

HGC's Development Strategies under The Emerging Digital Economy

4G is about people to people. 5G is about machine to machine. The speed is so fast that it is more than enough for humans. Latency is critical.

Shutterstock 786975055

"4G is about people to people. 5G is about machine to machine. The speed is so fast that it is more than enough for humans. Latency is critical."

Andrew Kwok
CEO of HGC

HGC Global Communications does not expect significant closures of local enterprises despite the current challenges, instead some corporate clients have asked if HGC could help them expand to overseas markets, says chief executive Andrew Kwok Wing-pong.

The international fixed-line telecom operator plus information and communications technology, ICT, solution provider has been offering services to hundreds of corporate customers across five continents through its 22 overseas offices.

In addition to customers in Hong Kong and mainland China, HGC also serves markets in Southeast Asia, the United States, Europe, the Middle East, and Africa.

Customers include some of the biggest banks as well as the Hong Kong government, and Kwok expects businesses from virtual banks too.

Expanding business through diversification

Amid the trade war and the local social unrest, Kwok reckons some smaller companies are concerned.

But, he says many have asked HGC, which offers a range of services including telecoms, data center, ICT solutions, and broadband, to help them expand from Hong Kong.

"It is logical to diversify business. For instance, a company wants to open a consultancy in Cambodia, another wants to reset a manufacturing line in Vietnam for cost controls."

On the other hand, HGC has been helping some of the largest mainland internet companies to go overseas since 2005. If the customers want, Kwok says HGC can look for more new markets.

"With globalization, people travel around the world, they want to have the kind of service they use in China when they are overseas. If they are familiar with the service, they will follow you,'' Kwok says.

"A lot of internet companies want to come to Asia eyeing the vast population and the number of homes that have broadband,'' adds Kwok. He says they can be potential customers.

HGC owns and operates an extensive fiber-optic network, five cross-border telecom routes integrated into telecom operators in mainland China and connects with hundreds of international telcos.

American infrastructure-focused private equity firm I Squared Capital paid HK$14.5 billion to Hutchison Telecommunications Hong Kong (0215) for HGC in 2017.

Although the owner has changed, there is not much difference from before.

"When we see an investment opportunity, we will not hesitate. We won't reduce investment in local and cross-border infrastructure," Kwok says.

HGC's acquisition of Macroview

The group completed in August the acquisition of digital technology solution provider Macroview, which he says has been integrating well with HGC that provides the communications infrastructure.

Kwok adds that Marcroview, which has been helping corporate clients build up digital capabilities in Hong Kong, Macau, and mainland China, has recorded profit already.

"As our bottom line is positive, we are ready to inject more than US$10 million (HK$78.25 million) for any further acquisition or investment. But it will depend on the project, whether they can help our business expansion and have synergy with HGC."

With the acquisition of Macroview, Kwok says HGC is in a better position for competition.

"Smart automation is what most customers really want, especially large corporates, which need something bigger and more complicated. They want to have efficiency and cost saving.

"Our company has pledged to use less paper, I don't use paper during meetings. We put most of the things in the cloud."

While SMEs need more standard type of services, the company launched an online B2B ICT shopping platform, HGC Marketplace, that allows corporate customers to purchase cloud solutions including workplace applications, file sharing and management, cloud security, and so on anytime and anywhere.

It has also introduced the HGC Application Program Interface Hub, which aims to help customers connect and automate their operational process across applications and data sources in a cost-effective, secure, user-friendly and timely-manner.

HKBN (1310) acquired WTT this year, making it only second to HKT (6823) in both enterprise and residential markets in Hong Kong.

"It is common to see competition in an open market and a business world, if there's no competition then nothing can change. We have to be creative to fulfill customers' requirements."

HGC's position for 5G development

Kwok says HGC is in a good position for 5G development, which will support a lot of internet of things solutions. "4G is about people to people. 5G is about machine to machine. The speed is so fast that it is more than enough for humans. Latency is critical."

However, it is much more than that. Kwok says, for instance, to allow an unmanned car on the streets, changes to various systems and regulations are necessary that will need the Transport Department and other government parties to discuss with other stakeholders.

"As we are the infrastructure provider, when further IoT comes, we will need to see what the speed that Hong Kong looks for.

"We need to partner with participants to maximize the benefits of 5G, which will bring another kind of lifestyle. The pie will be bigger and everybody will win," says Kwok, adding HGC is exploring network expansion.

"Optic fiber is important for the smart city development so that stable and predictable transmission can be achieved. Smart city, smart office, smart living, or smart X, they all need infrastructure and solution providers."

The article was first published by The Standard, 28 November, 2019.

SHARE YOUR INDUSTRY INSIGHT WITH US
SHARE YOUR INDUSTRY INSIGHT WITH US

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

We recommend you to read and share the following insight
Andrew Itw Jsa

HGC CEO Shares Insights on the New Communications Ecosystem

HGC CEO Shares Insights on the New Communications Ecosystem

Our CEO Andrew Kwok share his insights on the ways operators shape the global communications ecosystem and the essentials to meet the growing demands of the mobile space.
Andrew Itw Jsa

HGC CEO Shares Insights on the New Communications Ecosystem

HGC CEO Shares Insights on the New Communications Ecosystem

Our CEO Andrew Kwok share his insights on the ways operators shape the global communications ecosystem and the essentials to meet the growing demands of the mobile space.
Data Centre Braham

Automation: Data Centres are the Low Hanging Fruit

Automation: Data Centres are the Low Hanging Fruit

Like power, connectivity is critical to any data center. Automated, software defined networks (SDNs) like HGC's, transform a centralized NOC into the focal point for connectivity.
85969601 M

Reshaping the Telecom Ecosystem Starts with Improving End-User Experience

Reshaping the Telecom Ecosystem Starts with Improving End-User Experience

With digital communication technology advancing at an exponential pace, the telecoms industry is undergoing a transformation on a scale never witnessed before. And consumers are feeling the benefit in the form of improved customer service and intelligent solutions that simplify the user experience.
Hgc Hpx New Network Mobile

Global Reach

Global Reach

Check out our global network and gateway to Asia and emerging markets