Company Profile
Company Profile

About International & Carrier Business

Harnessing the Power of Fibre Network​

​HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed-line operator. The company owns an extensive network and infrastructure in Hong Kong and overseas and provides various kinds of services. It provides telecom infrastructure service to others operators and serves as a service provider to corporate and households. The company provides full-fledged telecom, data centre services, ICT solutions and broadband services for local, overseas, corporate and mass markets. HGC owns and operates an extensive fibre-optic network, four cross-border telecom routes integrated into tier-one telecom operators in mainland China and connects with hundreds of world-class international telecom operators. HGC is one of Hong Kong’s largest Wi-Fi service providers, running over 29,000 Wi-Fi hotspots in Hong Kong. The company is committed to further investing and enriching its current infrastructure and, in parallel, adding on top the latest technologies and developing its infrastructure services and solutions. HGC is a portfolio company of I Squared Capital, an independent global infrastructure investment manager focusing on energy, utilities and transport in North America, Europe and selected fast-growing economies.

Today, HGC runs an extensive fibre-optic network in Hong Kong. It also provides network routings that span the globe via submarine and terrestrial cable facilities offering a high degree of resilience. HGC's advanced voice, data and IP network today links its home market with the rest of the world and carries traffic between internationally-dispersed geographies.

Leveraging its ubiquitous network and extensive portfolio of services, HGC has established a leading position in the local and international fixed network industry, delivering sophisticated fixed-line telecommunications solutions to corporate and carrier customers in Hong Kong and overseas.​

In 2014, HGC became the first local telecommunications operator to deploy a 100G submarine cable backhaul solution based on WDM technology called Metro Lambda. Boasting super low latency of less than one millisecond, this highly resilient service now links a Hong Kong submarine cable landing station with a data centre for a major US-based carrier.

HGC also make use of its strong fibre infrastructure to build a managed, secured and scalable bandwidth Metro Ethernet Service to capture the upward trend of telecom services migrating from legacy Time-Division-Multiplex (TDM) technology to IP technology. HGC has successfully captured the trend and helping international carriers, financial-data service providers migrating from TDM  T1, E1 to IP based Metro Ethernet service in Hong Kong. It caters for carriers to upgrade low bandwidth 2M to higher bandwidth of 10M/100M connectivity to its customers’ terminals due to more and more data and video applications running on it.

One-stop Solutions Provider

​Following the upward trend in content and OTT provision, HGC launched Application and Content Provider Solution (ACP Solution), a bundled hosting service of HGC's premium data centres, connectivity and solutions that encourages content exchange, enhances application performance and improves user experience in a cost-efficient manner.

Meanwhile, one-stop Carrier Network Extension (CNX) capability helps global carriers establish their networks and services in distant geographies, without having to enter an emerging market from scratch.​

Our Internet Packet Exchange platform (IPX), is now interconnected with numerous mobile carriers to facilitate their provision of roaming data, voice and signaling services via HGC's private network, enabling mobile operators to meet explosive demand for data roaming traffic generated by end users.

HGC ibizCloud enables multinational corporations and Internet Content Providers (ICP) to deploy Infrastructure-as-a-Service (IaaS), Bandwidth-as-a-Service (BaaS), Dedicated Bandwidthas-a-Service (DBaaS) as well as on-demand virtual leased-line (ODVLL) technology.​​

HGC strives to ensure its customers total network quality and assurance through provision of standard and customised service pledge. Its 24-hour International Network Operations Centre also provides its customers with around-the-clock network monitoring and immediate service support. At HGC, our goal is to maximise global business opportunities of every customer with the delivery of advanced fixed-line network technologies and unrivalled total telecom solutions.


​Gateway to Global Coverage​

HGC attains a global reach through the deployment of multiple submarine and terrestrial cable systems, as well as the establishment of its point of presence (PoPs) and virtual point of presence (vPoPs) overseas.

Through co-operation with carriers around the world, HGC has extended its footprint to Europe, the Middle East, Africa, the United States and the United Kingdom. Furthermore, its network reach also stretches from its home base in Hong Kong to mainland China, Cambodia, Indonesia, Japan, Laos, Malaysia, Myanmar, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

In the voice space, HGC has established interconnections with more than 400 carriers and extended mobile coverage via direct connections with over 200 operators throughout more than 100 countries. Its international video-routing platform also connects with some 59 locations and 160 operators around the world.​


Bridge Connecting to Mainland China

Recognising that mainland China will become a powerhouse in the global economy, HGC was one of the first few fixed network operators in Hong Kong to have established direct telecommunications links to mainland China. Since 2000, HGC has built fibre-optic cable systems at Lok Ma Chau, Man Kam To and Lo Wu to provide cross-border telecommunications services. Determined to stay at the frontier of the fixed-line industry, HGC also embarked a visionary plan to further connect Hong Kong and mainland China. In August 2008, HGC launched the Hong Kong-Shenzhen Western Corridor Fibre-Optic Cable System. The system adds the fourth cross-border routing between mainland China and Hong Kong and also makes HGC one of the first few players in Hong Kong to integrate four cross-border routes with the networks of all three mainland China's tier-1 telecommunications​ operators.​