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What has COVID-19 taught telcos about business continuity?
The coronavirus pandemic has fundamentally reshaped the working world, with connectivity more important than ever – but how have telcos reacted to this increase in pressure? The advent of the coronavirus pandemic has shaken the telecoms industry to its core, with companies’ agility and resilience on display for all to see.
A free virtual panel discussion taking place on May 13 will address the business continuity lessons have been learnt by the telecom industry in the light of the pandemic.
From network traffic management to remote working, the coronavirus pandemic has been a minefield of potential challenges for telcos to navigate.
"For us the biggest challenge was to keep the business running in different regions that are facing lockdowns with different intensities. Working around the lockdowns to protect the well-being of our staff while ensuring the smooth running of the business and operations was crucial. We continue to adopt different measures to reflect our customers need and maintain the high quality service delivery,” said Ravi Mahalingam, SVP of International Business at HGC Global Communications.
HGC is delighted to join an expert panel organized by Total Telecom with the industry expertise to find out how telcos are overcoming these major challenges. The panel takes place at 11 a.m. BST on Wednesday, May 13. To register for the FREE event, click here.
The article was first published in Total Telecom's website.
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