HGC is featured in ROCCO Research Fraud Prevention Market Intelligence Report 2022
The impact of fraud is multiple, it affects subscribers and enterprises who might lose money and/or their personal information might get compromised. At the same time, operators can face customer churn if subscribers do not feel safe enough, and hence, this has an impact on MNO revenues.
Given the importance of SMS as a communication channel, Operators need to be aware of protecting the revenue stream derived from it. This is particularly important in a context where grey routes remain an issue and are still cannibalising revenues from both MNOs and enterprises worldwide. Grey routes are not the only issue in the area of SMS as for instance phishing or phishing experienced an increase since the emergence of COVID-19.
The importance of a vendor's mission statement is based upon the fact that it highlights the core values of a company's brand. In other words, it allows identifying their main strengths and how their services and solution provide value to their customers.
For HGC, our mission is to leverage advanced technologies, our infrastructure and services to enhance connections among people and businesses locally and globally in the Digital Era.
