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HGC Switched Services

Well managed platform offers premium voice and video services

Well managed platform offers premium voice and video services

HGC has been building a fully-resilient international voice-calling platform across Asia, Europe and the US to provide truly global coverage.With soft-switches and gateways in Hong Kong, London and Los Angeles.

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HGC Common International Platform

Leveraging on HGC's own assets of sub-sea cables and overseas facilities, HGC forms its own resilient global network, the Common International Platform ("CIP"). The CIP links all mobile networks under the CK Hutchison Holdings Limited. The aim is to function as a central hub for international voice and roaming terminations, while providing globally-dispersed mobile operators with premium-grade voice services.

As a truly global player, HGC controls and manages the company's own end-to-end network, enabling us to provide high-quality voice services locally and internationally with guaranteed Caller Line Identification ("CLI") and video calling at competitive prices.​​

Hgc Ig Switched Services

Conexus Mobile Alliance

Comprising a total of 9 leading mobile operators serving a total subscription base of more than 270 million end-users, the Conexus Mobile Alliance is the biggest such coalition in Asia. This was formed primarily to develop and enhance the international roaming user experience for members' customers in seamless fashion. As a founder of the alliance, we have been promoting enhancement of the roaming experience since inception.​

Hgc Ig Conexus Mobile Alliance
Features Benefits
Different classes of services Meets customer requirements in terms of different levels of quality and pricing;
Premium (with CLI and roaming traffic support);
Standard;
Economy;
3G video
Multiple connection interface & protocols Ensures interoperability;
Supports traditional TDM E1/T1 in ITU-T C7 or ANSI;
IP interface like MPLS, Fast Ethemet & Gigabit Ethernet circuits in SIP or H.323
STP function support Provides redundancy and increases network reliability;
Supports SCCP services
Intelligent CLI monitoring system Monitors usage of network resources up to individual CLI level;
Detects faults and misuse of IDD services
Proactive quality monitoring Notifies partners of quality deterioration when a pre-defined threshold is reached
Customised IDD package Serves partners' specific requirements in their local markets
24/7 NOC support Provides 24/7 support and advises users wherever they are

Well managed platform offers premium voice and video services

HGC has established connections with more than 400 voice-carrier partners worldwide. We are also able to connect directly with 200​-plus mobile operators throughout more than 90 countries. In addition, we can deliver video calls between 160-plus 3G mobile operators in some 59 locations around the world.

HGC's coverage No. of Connections
Number of voice interconnections 400+
Direct-access countries 100+
Direct-access mobile operators 200+
RESOURCES
ENQUIRY NOW
ENQUIRY NOW

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

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