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HGC Telehousing & Colocation Services

The smart solution for your mission-critical equipment

The smart solution for your mission-critical equipment

As Hong Kong is one of Asia's major exchange hubs, HGC-Telehousing & Colocation Services provide an ideal and reliable solution for mission-critical equipment such as data and voice exchange.

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One-stop professional data centre and services

Our solutions are designed to support your equipment at a conveniently-located data centre, either as a virtual data PoP or international voice hub. One option is to rent space in the form of cabinets and secure cages or enclosures, plus electricity and leased data lines to other customer buildings. As part of the service package, we provide interconnection to facilitate dependable and protected connectivity to our local and international services.

Features and Benefits

Features Benefits
​One of the largest fibre-to-the-building (FTTB) networks in Hong Kong ​Backhaul connects to all cable head stations in Hong Kong;
FTTB network covers more than 3000 corporate and public buildings
​​Dual entry per carrier Diverse fibre/cable entry points from (two) different sides of the building
​Carrier neutral ​Access to multiple local providers ensures diversity
​Unbeatable global network ​Global reach;
Multi-cable systerms for redundancy and diversity
​Support multiple services ​MPLS-VPN,IP backbone,IP transit and peering;
Demux service, IPLC and VPLS;
​Voice services
Multiple colocation sites with easy access ​Located in Chai Wan,Aberdeen,Quarry Bay and Kwai Fong;
Disaster recovery solutions;
Located in city centre for quick access;
​Diversity and flexible capacity management
​Public IP address offering ​Full global Internet access​
​Proactive service monitoring and support Network monitoring NOC 24/7;
Proactive customer service team​​

Technical HGC colocation site details

Item Details
​Service type Private cage (optional) Standard cabinet-42u-45u
Maximum cabinet/rack height ​2.02-2.2 metres
​Temperature ​22℃(+/-2℃)
Humidity 50%(+/-10%)
​Floor loading 7.5 kpa
​Certification (for Global Centre only) - ISO27001:2005 ISMS certified August 2006
- BS7799:2002 ISMS certified June 2003
- SunTone certified managed hosting services 2001
Tier type II-III
Dual riser Fibre pair and copper available
DC power - 48V battery backup and dual feed available
- Sup​ported by backup generator
AC power - 220V UPS with 1-hour battery backup (2x(3x400KVA)) UPS system in N+N (configuration)
- AC supply guaranteed by standby standby generator set with 15-minute battery backup at full load
- Transformer:N configuration.Upgradable to 2N design (excluding sino Favour)
​Fire-detection system Smoke-detection and VESDA systems
​Fire-fighting system Sprinkler system - FM200 activated by smoke detection system
- Sprinkler system
​Environmental monitoring system AC power supply plus air-conditioning and fire-fighting systems monitored by building management system​
​Site security Security guard and CCTV on 24/7 basis
​Remote hand support 24hour, 7days
​Customer access 24hours, 7days with card and bio-metric palm reader​

Service Scope

* Service scope includes: •Push button•Switch toggle •Set dip switch •Power cycling equipment (turn on and off) •Secure cabling to connections •Observe, describe or report on indicator lights or display information on equipment •Key-in instructions by keyboard •Simple arrangement for cables •Card re-seating​

HGC Telehousing & Colocation Services Overview
ENQUIRY NOW

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.